Quality and Environmental Performance

To Quaker, real quality means real value. We deliver it by anticipating, satisfying, and exceeding customer expectations the first time, and every time. It starts with business planning, product and service development, raw material selection, and extends through manufacturing, shipment, administrative functions, and final utilization of the product.

Our efforts have been acknowledged globally, by the International Organization for Standardization, through which we have earned ISO 9001 at our own facilities, as well as at customer sites where we deliver services and products directly. We have also earned many ISO 14001 ratings, and have been rated by Lloyd’s, British Standards Institute (BSI), Det Norske Veritas (DNV), and others.

Understanding ISO Standards

ISO 9000 is concerned with “quality management,” meaning the organization enhances customer satisfaction by meeting customer and regulatory requirements, while continually working to improve its performance. ISO 14000 rates “environmental management,” judging what the organization does to minimize any harmful effects on the environment its activities may cause, and insisting on continual improvement in environmental performance.

Quaker meets ISO standards at locations all around the world. Global ISO MAP

We are proud to have earned a wide range of certifications from governments and independent industry organizations. We are most proud, however, of the many awards we have received from our customers. Some of these awards to date.

Quaker's ISO Certificate